Security Bond and Pre-Authorization Explained

We understand that financial terms can sometimes be as challenging as tackling a rough mountain trail! To make things easier, here’s a clear breakdown of common terms you'll encounter when renting a motorcycle from us. If you still have questions, feel free to reach out!

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Security Bond

The security bond is a pre-set amount held as security while you’re renting a motorcycle. It’s there to cover any potential damage, equipment loss, or emergency repairs during your rental period.

• Amount: The bond amount varies by bike and is listed on the rentals page.
• For Rentals Under 7 Days: This bond is held as a pre-authorization on your credit card (explained below).
• For Rentals 7 Days or Longer: The bond is processed as a transaction on your credit card and refunded upon safe return of the undamaged bike.

Once the bike is returned, the bond will either expire or be refunded. However, please note that your bank determines the time it takes for funds to return to your account, not us.

If an incident occurs and you wish to continue riding, an additional security bond will be required before you can proceed.

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Pre-Authorization (Pre-Auth)

A pre-authorization is a temporary hold on a specific amount on your credit card, set aside as a security measure. It reduces your available spending or credit limit by this amount but doesn’t actually remove the funds from your account.

• Purpose: The hold remains until the bike is returned undamaged, at which point the hold is released.

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Quick Summary:

• Security Bond: Held as protection against any damages or loss. It varies by bike and is applied per incident.
• Pre-Authorization: A temporary hold on your credit card during the rental period.

By familiarizing yourself with these terms, you’ll be all set for a smooth rental experience with us. And remember, if anything is still unclear, we’re here to help. Now, let’s get ready for an adventure!